Probably, many people from various technical fields are debating that A.I. is disruptive and the rate of losing jobs is much faster than the rate of outplacement. This is debated because technological developments inevitably uproot some portion of the workforce.
To some extent, this might be true. Let’s not forget that humans have evolved from every technological revolution. Earlier, clothes were made manually by workers. Later on, the workers got replaced by machines. However, those workers, today, have become traders wholesaling those same clothes.
But still, we continue to be reluctant to happily accept AI and automation. It’s important to understand that automation exists to save physical work and not to replace jobs. There was a time when banks had people manually making data entry on pieces of paper with proper grids of rows and columns. Then came IBM with computation machines. Though, this increased the unemployment rate among the accounting class, but those people quickly shifted to another yet higher levels of work.
So why are we dreadful of new machines intended to lessen the human work further?
Let’s take a larger picture of this! When tractors were introduced to replace the manual job of farmers, it resulted in an increase in harvest fields and it brought down the cost of food. Yes, many farm workers were jobless. However, the economy is just like life. It eventually finds a way. Hence, the displaced workers found another good alternative source of income and the new generation just kept themselves away from automated enterprises.
So, how AI will help in more jobs?
What is something that AI cannot do? Authenticity! AI at present cannot be intelligent authentically. Authentic intelligence which humans possess are distinct expertise of a real live person. AI cannot offer insightful proposals or experiences from past encounters. They can’t give a fair judgment that the decisions you are making are great ones. So, if I try to relate how AI will help in more jobs with the previous example of the introduction of tractors in agriculture, it will help in more crop yields, reduction in water usage, energy consumption optimization etc. At the end, these applications require technically sound professionals from people repairing sensors to data scientists handling huge datasets. What’s more, the demand for such workers unlocks perspectives for new businesses and much more occupations.
Does anything change?
Yes, things do change. Increased jobs will expand the economy and manual work will be reduced. This will surely uplift mankind. We know self-driving cars will hit the roads soon. There might be a loss of jobs of drivers. But, on the other hand, new jobs would open up on the technical front helping make self-driving cars a preferred option for pleasurable journeys.
Nonetheless, AI replaces jobs temporarily which causes social instability. So, how do we cope with this?
I believe education plays a key role in maintaining social stability. It helps in cushioning the transition between jobs. More importantly, we need education, that is accessible to all, to be heavily linked with pragmatic/practical applications.
On the contrary, people are quite optimistic about AI. In an ARM-commissioned independent global survey of nearly 4000 consumers, 61% of consumers think that AI will be very helpful and society will become better.This is so great!
Joyce Kim, vice president, global marketing, brand and communications, ARM said, “The impact of AI on jobs will be disruptive but it can be a manageable and highly positive disruption in terms of opportunities and enhancing our lives”.